How to get a new Gas i.e LPG Connection? Earlier it was going to the nearest Gas Distributor, submitting the application form along with Proof of Identity and Address for new connection and then waiting for Agency to allot you a new gas connection. On 31 Aug 2015 scheme, Sahaj, was launched enabling online release of new LPG connections. Portal www.mylpg.in will help customers register for new LPG connections online as well as make online payments for the same.
How to get a new LPG Connection online?
Earlier, even currently at many places, getting a new LPG connection, for domestics use i.e 14.2 kg, means going to nearest distributor agency, filling up and submitting the application form and document proof and then waiting. Every family is eligible to get only LPG connection from any of the three suppliers i.e. Indane/ HP Gas/ Bharat Gas. One had no idea when will one get LPG connection. At times one was forced to even buy stove from the distributor.
Major LPG cylinder providers in India are:
- Bharat Petroleum Corporation Limited (Bharat Gas)
- Hindustan Petroleum Corporation Limited (HP Gas)
- India Oil Corporation Limited (Indane) Who is eligible to get LPG connection
The new age consumer looks for a hassle free experience in all types of transactions. Keeping this in mind and in line with the continuing effort of Oil Marketing Companies to bring transparency in the supply and distribution of LPG the initiative was undertaken. This initiative would also eliminate multiple visits to the distributor’s showroom by the prospective consumers for completing formalities and problems arising out of them. It will also cut down on the time taken for release of connection. Consumers can now book a new connection online. It will be verified within 48 hours and a person from the nearest LPG agency will deliver a new connection at the door-step in next 3-4 days. So it will take a week for one to get a new LPG connection. This is an additional step taken towards the vision of Digital India.
- The scheme has been launched in 12 cities, including Chandigarh, Delhi, Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Hyderabad, Kolkata, Lucknow, Mumbai, Patna and Pune. Slowly it will expand to all of India
- Under ‘Sahaj’, new LPG connections will be released online through www.mylpg.in
- Customers can register for new LPG connections as well as make payments online
What are the advantages of getting a new LPG connection online?
The advantages of registering for a new LPG connection online is:
- Better monitoring: Each stage in new connection release process can be electronically monitored resulting in reduction of lead time for release of new connection.
- Choice to consumer: The consumer is empowered to select the type of connection i.e. single cylinder or double cylinder connection as well products like hotplate etc. on web as per their need eliminating the possibility of forced selling of these products by distributors.
- Consumer Education: – While applying online for availing a new connection, the prospective consumer has to go through the conditions applicable for using LPG connection. This helps to educate the consumer.
- Tracking & Intimations:-Tracking option and intimations by SMS and email are also available at various stages.
- Cashless transactions: Consumers have the freedom to pay through their Credit/Debit cards, net banking through a robust payment gateway. Besides transparency, it allows customers to take immediate buying decision and also eliminates the possibility of overcharging.
- No visits to Showroom of distributor / Home Delivery: This initiative provides immense flexibility by allowing the prospective consumer to register for new LPG connections online from the comfort of their home/office and pay online. There is no requirement for visiting distributor’s showroom saving on time and energy. Original Subscription Voucher (SV) along with the equipment requested by the customer is delivered to their home.
- Online Inter-Company De-duplication: This facility is integrated with online inter-company de duplication check for multiple connection check before intimation of release of connection is sent to the prospective consumer. This helps in weeding out the possibility of release of multiple connections to the same household and avoids blocking of connection at a later date.
How to register for a new LPG Cylinder connection online?
One can now book a new connection online at :
- Prospective Customer Registers for new connection by filling Online KYC Form & uploading POI & POA.
- For Bharat Gas ,
- HP
- Indane. .
- Enter Details like :
- Personal Details like Name, Date of Birth, Father’s Name, Close relative name which can Spouse name or Mother’s name
- Address Details with Proof of Address
- Proof of Identity and Ration Card details if one has a ration card.
- Subsidy : Give up Subsidy or Aadhaar or Bank Details for Cash Transfer. You can also enrol for Giving up the LPG subsidy while filling the form. Our article LPG Subsidy and Direct Benefit Transfer Scheme explains it in detail.
- Submit the application along with Photograph and Proof of Identity and Proof of address.
- On successful submission of your application, you will get a reference number. Please use the reference number to track the status of your application.
- Once your application is approved , you will get an SMS and email to pay for the cylinders and regulator. It is said that your application will be verified within 48 hours and a person from the nearest LPG agency will deliver a new connection at the door-step in next 3-4 days. The documents will be verified physically.During physical verification of the documents at the time of delivery or during safety inspection of installation or verification of uploaded documents if any deviation is found, the distributor shall cancel the request for release of connection and the amount will be refunded to the prospective customer by distributor. No cancellation charges will be levied.
- You can now pay the registration amount on-line through secure payment gateway using the following channels:
- Net Banking
- Credit Card
- Debit Card
- One can buy additional products like Hot plate(gas stove) and Suraksha Hose while applying for new connection with online payment.
e-SV is the electronic subscription voucher which has the details of number of cylinders and pressure regulator loaned to the consumer against the security deposit. This document is emailed to the customer upon release of LPG connection online.
Details that need to be filled is shown in image below. This is from Bharat Gas online form. Click on image to expand.
Application Form for New LPG Connection
Cancelling the request
Customer has an online provision to cancel his request for new connection. However after making the payment if cancellation is opted by the prospective customer, he / she shall have to contact distributor for getting the refund manually. No cancellation charges will be levied.
Tracking the New LPG Connection Application Status
One can track the application status of new LPG connection online through the following links
How to do refilling of LPG cylinder?
- You will get your LPG Customer Number .
- You can register your request for refilling of LPG cylinder over phone or online or SMS.
- At the time Gas booking, you have to mention your Customer No and they will give you Booking Number.
- The LPG cylinder will be delivered to your home. You would have to pay full cost of cylinder. If you have enrolled for subsidy then the amount would be transferred to your bank account within a week. Our article How much to pay for LPG cylinder , How much LPG subsidy I will get talks about cost of LPG cylinder. Our article LPG Subsidy and Number of cylinders : Verifying details on Distributor’s Transparency Portal explains how you can verify how many cylinders were delivered to you, at what cost and how much subsidy you got
Related Articles:
- LPG Subsidy and Direct Benefit Transfer Scheme
- How much to pay for LPG cylinder , How much LPG subsidy I will get
- LPG Subsidy and Number of cylinders : Verifying details on Distributor’s Transparency Portal
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- Booking Tatkal Ticket
- Aadhaar : What is Aadhaar, How to enrol,Check Aadhaar status,Download e Aadhaar
It is a good initiative by the Government and Oil Marketing Companies and a convenience to ordinary citizen. How has been your experience of getting the LPG cylinder, how do you book your cylinder – phone, online or SMS, have you opted out of LPG subsidy? If you use getting the new LPG cylinder connection online then how was your experience.
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